Privacy Policy

Information We Collect

6rwim collects personal data through several channels: directly from you when you register or interact with the platform, automatically as you use our services, and occasionally from trusted third-party sources for verification purposes. The categories of data we collect are described in full below.

Registration & Account Data

When you create a 6rwim account, we collect the following information:

• Full legal name (as it appears on your government-issued ID)
• Date of birth (to verify you are aged 18 or above)
• Email address and mobile phone number
• Username and encrypted password
• Residential address (city, district — e.g., Dhaka, Chittagong, Sylhet, Khulna)
• Preferred currency (Bangladeshi Taka, ৳)

Identity Verification (KYC) Data

To comply with responsible gaming and anti-money laundering obligations, we may request:

• A copy of a government-issued photo ID (National Identity Card, passport, or driving licence)
• Proof of address dated within the last three months
• Proof of payment method ownership (e.g., screenshot of bKash, Nagad, or bank account showing your name and number)
• A selfie or video verification in cases of heightened identity checks

Financial Transaction Data

• Deposit and withdrawal amounts, dates, and associated payment method references
• bKash, Nagad, Rocket, or Upay mobile wallet transaction reference numbers
• Bank account details (account name and number) where bank transfers are used
• Masked card details (last 4 digits only) where Visa or Mastercard is used — full card numbers are never stored by 6rwim

Betting & Gaming Activity Data

• Bets placed, games played, stakes, odds, results, and winnings
• Session durations, login timestamps, and frequency of play
• Responsible gaming settings applied to your account (deposit limits, cooling-off periods, self-exclusion status)

Technical & Device Data

• IP address and approximate geolocation (country and city level)
• Device type, operating system, and browser type/version
• Session cookies and analytics identifiers (see Cookies section)
• Referral source (how you arrived at the 6rwim website)

Communications Data

• The content of emails, live chat transcripts, and support tickets you send to 6rwim
• Responses to surveys or promotional campaigns (where you participate voluntarily)
• Records of consent to marketing communications

How We Use Your Data

6rwim uses the personal data it collects for clearly defined, legitimate purposes. We do not use your data in ways that are incompatible with the purpose for which it was originally collected. The primary purposes for which we process your data are as follows:

Where we send you marketing communications, we will always provide a clear and simple mechanism to opt out. Transactional communications (such as deposit confirmations, security alerts, and account notices) are not subject to opt-out as they are necessary to operate your account safely.

Legal Basis for Processing

6rwim processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual Necessity: Processing is necessary to perform the contract between you and 6rwim — that is, to provide the betting and gaming services you have registered to use. This covers account creation, bet processing, deposit and withdrawal handling, and customer support.
• Legal Obligation: Processing is required for 6rwim to comply with applicable legal obligations, including age verification, identity verification (KYC), anti-money laundering (AML) checks, and record-keeping requirements.
• Legitimate Interests: Processing is necessary for 6rwim's legitimate interests in fraud prevention, platform security, responsible gaming monitoring, and improving the quality of our services — provided these interests are not overridden by your rights and interests.
• Consent: Where we send you optional marketing communications by email or SMS, we do so based on your freely given, specific, and informed consent. You may withdraw this consent at any time without affecting the lawfulness of prior processing.

Data Sharing & Disclosure

6rwim does not sell, rent, or otherwise transfer your personal data to third parties for their own commercial purposes. We share your data only in the limited circumstances described below, and only to the extent necessary for each purpose.

Game Providers & Platform Partners

To deliver our casino and slots products, 6rwim works with licensed third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive limited technical session data (e.g., player ID, game session token, stake amount) to power their game engines. They do not receive your full personal profile or payment method details.

Payment Processors

To process deposits and withdrawals, we share necessary financial data with payment processors and partner institutions including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank. Each payment partner processes your transaction data in accordance with their own privacy policies and applicable financial regulations.

Identity Verification & Fraud Prevention Services

We may use third-party identity verification and fraud detection services to assist with KYC checks and AML screening. These services receive only the data required to perform the specific verification task and are contractually bound to confidentiality obligations.

Legal & Regulatory Disclosure

6rwim may disclose your personal data to law enforcement authorities, regulatory bodies, courts, or other government agencies where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of 6rwim, its players, or the public. We will notify you of such disclosure where legally permitted to do so.

Business Transfers

In the event of a merger, acquisition, or sale of all or part of 6rwim's business, your personal data may be transferred to the acquiring entity as part of the transaction. We will notify registered players of any such transfer and the implications for their data via their registered email address prior to the transfer taking effect.

Cookies & Tracking Technologies

6rwim uses cookies and similar tracking technologies to provide a functional, secure, and personalised experience on our platform. A cookie is a small text file stored on your device by your web browser when you visit a website. The cookies we deploy fall into the following categories:

Managing Cookies

You may control non-essential cookies through your browser settings. Most modern browsers allow you to block or delete cookies. Please note that disabling strictly necessary cookies will impair the functionality of the 6rwim platform — you may be unable to log in or place bets if these cookies are blocked.

6rwim does not deploy third-party advertising cookies or retargeting pixels that track your browsing activity across other websites. Our analytics implementation uses anonymised, aggregated data only.

Data Retention

6rwim retains your personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable law. The following general retention periods apply:

• Active account data: Retained for the full duration of your account and for a minimum of 5 years following account closure, in line with standard financial record-keeping obligations.
• KYC and identity documents: Retained for a minimum of 5 years from the date of your last transaction or account closure (whichever is later), to satisfy AML record-keeping requirements.
• Financial transaction records: Retained for a minimum of 5 years from the date of each transaction.
• Betting and gaming activity logs: Retained for a minimum of 3 years from the date of each session or bet, and up to 5 years where the data forms part of a dispute resolution record.
• Customer support communications: Retained for 3 years from the date of the last communication in a support thread.
• Marketing consent records: Retained for 3 years from the date of consent, or until consent is withdrawn (whichever comes first).
• Technical and device data (anonymised analytics): Retained for up to 12 months in identifiable form; anonymised aggregates may be retained indefinitely.

When personal data is no longer required for its original purpose and no legal obligation requires its continued retention, 6rwim will securely delete or anonymise the data in accordance with our internal data disposal procedures.

Your Privacy Rights

As a 6rwim player, you have a number of rights in relation to the personal data we hold about you. We are committed to honouring these rights in a timely and transparent manner. To exercise any of the rights below, please contact us at [email protected] with the subject line "Data Rights Request" and include your registered account username and email address.

Data Security

6rwim implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our key security controls include:

• TLS/SSL Encryption: All data in transit between your browser or device and our servers is encrypted using TLS 1.2 or higher. You can verify this by the padlock icon in your browser's address bar.
• Encryption at Rest: Sensitive data fields — including passwords (hashed and salted), payment references, and KYC document files — are encrypted in our databases.
• Access Controls: Access to personal data within 6rwim's internal systems is restricted on a strict need-to-know basis. Staff access is controlled via role-based permissions and multi-factor authentication.
• Penetration Testing: We commission regular third-party security assessments and penetration tests to identify and remediate potential vulnerabilities in our platform.
• Incident Response: 6rwim maintains a documented data breach response procedure. In the event of a data breach that poses a material risk to your rights and freedoms, we will notify affected players promptly and take immediate remediation steps.
• Staff Training: All 6rwim staff with access to personal data receive regular data protection and information security training.

While we take every reasonable precaution to protect your data, no internet-based platform can guarantee 100% security. You also have a role to play in keeping your account secure: use a strong, unique password, do not share your login credentials with anyone, and contact us immediately at [email protected] if you suspect unauthorised activity on your account.

Third-Party Links & Services

The 6rwim platform integrates with third-party game providers (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) to deliver our casino and slots content. While these integrations are embedded within the 6rwim interface, the underlying games are operated by independent studios that maintain their own privacy and security practices.

6rwim is not responsible for the privacy practices of third-party game providers, payment processors, or any other external service. We encourage you to review the privacy policies of any third-party service you interact with. Our platform does not contain links to unrelated external websites, but where embedded third-party content involves data processing, we ensure that appropriate data processing agreements are in place with those providers.

Updates to This Policy

6rwim reviews and updates this Privacy Policy periodically to reflect changes in our data practices, platform features, legal obligations, or applicable regulations. When material changes are made, we will:

• Update the "Last Updated" date and version number at the top of this page
• Send a notification to your registered email address summarising the key changes
• Display a prominent notice on the 6rwim platform for a minimum of 7 days following the update

We encourage you to review this Privacy Policy periodically. Your continued use of the 6rwim platform following notification of an update constitutes your acknowledgement of the revised Policy. If you object to any changes, you may contact us to discuss your concerns or request account closure in accordance with the procedure described in our Terms & Conditions.

For all privacy-related enquiries, data rights requests, or concerns about how your personal data is handled, please contact our support team. We take every privacy concern seriously and will respond promptly.