Responsible Gaming at 6rwim

Age Restriction & Verification

Recognising Problem Gambling

For the vast majority of people, betting and casino gaming is a relaxing and entertaining pastime. However, for a small number of individuals, gambling can develop into a compulsive behaviour that causes financial, emotional, and social harm. At 6rwim, we take problem gambling seriously and want to help players identify warning signs before they escalate.

Ask yourself the following questions honestly. If you answer "yes" to three or more, we strongly encourage you to use our responsible gaming tools or seek professional support:

• Do you find yourself thinking about gambling constantly — even when you are at work, studying, or spending time with family?
• Have you ever increased the amount you bet in order to feel the same level of excitement as before?
• Have you tried to cut down or stop gambling but found that you were unable to?
• Do you gamble to escape stress, anxiety, depression, or other emotional difficulties?
• Have you ever lied to family members, friends, or colleagues about how much time or money you spend gambling?
• Have you borrowed money, sold possessions, or used savings intended for essential expenses (rent, food, school fees) to fund gambling?
• Do you feel restless, irritable, or upset when you try to reduce or stop your gambling activity?
• Have you ever chased losses — placing more bets after a losing session in an attempt to win your money back?

Responsible Gaming Tools

6rwim provides a comprehensive suite of responsible gaming tools that every registered player can access free of charge from within their account settings. These tools are designed to give you full control over your gambling behaviour and to make it easy to set healthy boundaries before problems arise — not after.

Deposit & Spending Limits

Setting a deposit limit is one of the most effective ways to keep your gambling spend within your personal budget. 6rwim allows every player to configure daily, weekly, and monthly deposit caps in Bangladeshi Taka (৳) directly from their account. There is no minimum or maximum restriction on how low you can set your limit — you are fully in control.

How Deposit Limits Work

• You can set a daily limit (e.g., ৳500 per day), a weekly limit (e.g., ৳2,000 per week), or a monthly limit (e.g., ৳6,000 per month), or any combination of the three.
• If you set multiple limits, the most restrictive limit at any given moment will apply.
• Deposit limits apply across all payment methods — bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, and Mastercard.
• Reducing a limit takes effect immediately — the new lower limit applies to your very next deposit attempt.
• Increasing a limit is subject to a mandatory 7-day waiting period from the time of your request. This cooling-off period is intentional and protects you from impulsive decisions made during a losing streak.
• You will receive an account notification when you reach 75% of your current deposit limit, giving you advance warning to manage your remaining budget.

Wager and Loss Limits

Beyond deposit limits, 6rwim also supports bet-level and loss-level controls. You can set a maximum single bet size or a daily/weekly net loss cap. Refer to the Responsible Gaming Tools section for full details on how to configure these settings. We encourage all players — not just those experiencing difficulties — to consider setting a monthly deposit limit that reflects what they can comfortably afford to lose. Gambling should be treated as entertainment spending, not as a source of income.

Self-Exclusion Programme

Self-exclusion is the strongest responsible gaming measure available on 6rwim. It is designed for players who have concluded — or strongly suspect — that their gambling is causing harm to themselves or their loved ones. When you self-exclude, your account is suspended and you will be unable to access 6rwim's betting or casino services for the duration of the exclusion period.

Exclusion Period Options

• 6 months — the minimum self-exclusion period
• 12 months — suitable for players seeking a longer break
• 3 years — for serious or long-standing difficulties
• Permanent (indefinite) — your account is closed with no option to reopen

What Happens During Self-Exclusion

• Your account is immediately suspended — you cannot log in, deposit, bet, or play casino games.
• All pending bets placed before the exclusion are settled normally; winnings from those bets are returned to your balance.
• Any remaining balance in your account will be refunded to your verified payment method within 5 business days of the exclusion taking effect.
• All marketing and promotional communications from 6rwim are halted immediately.
• You will not be able to reverse the exclusion or create a new account for the duration of the exclusion period.

How to Apply for Self-Exclusion

1. Log in to your 6rwim account and go to Account Settings > Responsible Gaming > Self-Exclusion.
2. Select your preferred exclusion period from the available options.
3. Confirm your identity and the exclusion request — you will receive an email confirmation to your registered address.
4. Your account will be suspended within 24 hours of your confirmed request (usually much sooner).
5. If you need the exclusion applied urgently, contact [email protected] directly — our team will act on priority requests within 1 hour during business hours.

Time-Out & Cooling-Off Periods

A time-out is a shorter, temporary break from 6rwim — distinct from full self-exclusion. Time-outs are ideal for players who want to pause their gambling activity for a few days or weeks without permanently closing their account. They are also useful during periods of elevated stress, financial pressure, or after a particularly heavy losing session when emotions can cloud judgement.

During a time-out, your account is temporarily locked — you cannot log in, deposit, or place bets. Your account data and balance are preserved exactly as they were when the time-out was applied. Once the time-out period expires, your account is automatically re-enabled and you may log in again at your discretion. There is no pressure to resume — you can immediately apply a further time-out or escalate to self-exclusion if you feel it is necessary.

Protecting Minors

Protecting children and young people from exposure to gambling is a shared responsibility. 6rwim strictly prohibits access by anyone under the age of 18 and has technical safeguards in place to detect and prevent underage registration. However, we also strongly encourage parents, guardians, and adult household members to take proactive steps to ensure that minors cannot access gambling websites on shared devices.

Practical Steps for Parents and Guardians

• Never share your 6rwim account login credentials (username, password, PIN) with children or younger siblings.
• Do not save your password in a browser on a shared device — always log out after each session.
• Enable parental controls on shared computers, tablets, and mobile phones to restrict access to gambling websites.
• Consider using a dedicated device for gambling that is stored securely and inaccessible to minors.
• Educate young people in your household about the risks of gambling and the legal age restriction.

Third-Party Filtering Tools

A range of free and low-cost internet filtering tools are available that allow you to block gambling websites across all devices on your home network or on specific devices. We encourage households with children to explore options such as router-level content filtering, which can block entire categories of websites regardless of the device used. Your internet service provider may also offer parental control features — check with your provider for details.

Getting Help & Support Resources

If you feel that gambling has become — or is becoming — a problem for you or someone you care about, reaching out for help is the most important step you can take. There is no shame in seeking support, and doing so early can prevent much greater difficulties from developing. 6rwim's team is trained to respond to responsible gaming concerns with sensitivity and without judgement.